As I noted in my previous post about daily journaling, the journey can be started with simple tools that are available to everyone. Then, you can begin using a more advanced toolset as you progress, evolve, and transform. Don’t worry about scale or scope for now!
For this first project you’ll need the following:
Don’t start downloading, updating, installing, or even grabbing a fresh notepad just yet. Before you begin to assemble your toolkit, we need to define a couple of very similar-sounding terms first:
“Digitization” refers to presenting documents and other tangible media as a computer file (web page, API, interface, even a picture of a document). Gartner Inc. defines digitization as “the process of changing from analog to digital form.” This makes the materials easier to store, track, and manage. It is part of the overall Digital Transformation process, but usually a very early step.
“Digitalization” refers to using collected data and metadata to make changes to our workflows. This is where the Digital Transformation engine kicks over for the first time. We will look at all the data we have collected and attempt to find patterns and metrics which impact our institution and its existing processes. This is where we will try to recognize the key metrics we need to track and those that we need to deprioritize, deprecate, or ignore.
“Digital Transformation” refers to when the engine is sustainable and causes a significant shift in the institution's business model, focus, budget, and overall culture.
In the next blog post, we will begin to cover digitization using Excel!